Farmers Market Insurance as a Risk Management Tool
Overview
While a farmers market may experience many years of incident-free operations, unfortunate events and accidents can and do occur. Here are just a few possibilities:
- a customer slips, falls, and is injured;
- the wind catches a vendor’s tent or sign and it hits a person or vehicle, causing damage;
- vehicles collide in the parking lot;
- contaminated food sold by a vendor causes illness;
- a vendor challenges a decision by a market owner, board member, or market manager.
Most often, accidents and events like these are resolved without legal conflict. However, when the issue does escalate into a lawsuit, attorney fees and judgment or settlement costs can threaten a market’s financial stability. Even when those lawsuits are dropped, the time and money needed to handle the issue can seriously challenge the market’s reputation, owners, and managers alike.
What kind of risks does Insurance help manage?Case Study Spotlight: Capital City
Learn how farmers market insurance helped shield a market against a trip and fall lawsuit in Montpelier, Vermont.
Read Case StudyFarmers market insurance is an incredibly valuable tool to manage these risks. Good insurance provides farmers markets with:
- an attorney in the event the market is sued, so that the farmers market has access to the expertise necessary to defend against the lawsuit;
- a source of funds to pay covered legal liabilities, if they materialize; and
- a partner in identifying and managing sources of risk at the farmers market.
Markets should consider whether and what kinds of insurance are right for them (and possibly their vendors too). To that end, we encourage you to explore the topics below.
Using Insurance as a Risk Management Tool
Insurance Basics
At heart, an insurance policy is an agreement between the insured person or business and the insurance company. Like any contract, the words in that document are of the utmost importance. A full insurance policy is often between 30 and 50 pages long. Customers almost always receive a copy of this full policy, but they often don’t read it or even know that they’ve received this important document in the first place. (It might be delivered by email or stored in the customer’s online profile.)
What does an insurance policy contain?
An insurance policy lays out all the terms of coverage—what it covers and what it doesn’t. It often begins with covered risks—these are the events for which the farmers market would be eligible for compensation. Coverage for these risks is attached to specific covered items, activities, or persons. For example, lightning may be a covered risk, but coverage for lightning may attach only to a specific building or piece of equipment. Covered structures and items may be described in broad categories or listed individually, such as a “declarations” page listing specific vehicles or equipment. Any insurance policy has monetary limits; rare is the policy that will cover the full extent of damage from an incident. These limits come in different forms. Specific covered items may have limits on their replacement value. For example, a lightning strike is covered when it hits a specific building, up to a specific dollar value. Liability coverage will also have total liability limits.
How does insurance work?
If a covered risk materializes, a farmers market generally has to make a claim to draw on its coverage. Claims need to be made according to a specific procedure that often requires reporting certain information within a certain timeframe. Failing to adhere to the procedures (or failing to pay the premium on time) can make it harder to successfully file a claim.
To make insurance work for the farmers market, the leadership needs to understand the specifics of the coverage. An insurance company won’t pay on a claim if it wasn’t part of the contract, or insurance policy. Businesses pay good money for insurance. Farmers markets should know exactly what they are buying and what they are getting in return. This section lays out many of the broad issues, but an individual market needs to ask detailed questions to be sure they get the right package for their needs.
When people think about insurance, the benefits are usually the second thing on their mind. Cost is usually the first. The right insurance policy can be expensive. The cost of an insurance policy is based on the risks, which insurance companies take great effort to accurately analyze using the tools of actuarial science. A sound insurance company will make sure they charge enough so that they can pay out on good claims. A strong farmers market business plan will make sure the budget allows for adequate insurance.
Insurance Options
Farmers market insurance and vendor insurance can take different forms, giving markets and vendors several types of insurance to choose from depending on their risks and needs. This section addresses common options for market insurance, vendor insurance, as well as a few additional options.
Farmers Market Insurance Options
Farmers Market Vendor Insurance Options
To minimize exposure to financial risk, markets might require all farmers market vendors to carry insurance, including commercial general liability and/or product liability insurance. By requiring vendors to carry insurance, the farmers market itself is better protected because the farmer will then have both an expert attorney litigating the case and a source of funds if the vendor is found liable. This way, when both the farmers market and the market vendor are sued, both have an expert defense in court and have the best chance of prevailing on the claim. For markets that require vendors to carry insurance, one best practice is to have the vendors list the market as a certificate holder on their policies. This ensures that any changes to a vendor’s policy will be communicated to the market.
Additional Options
Determining Coverage
Often, the amount of coverage a market needs to protect itself from risks and liabilities depends on a variety of characteristics.
Common variables for Commercial general liability (CGL) insurance include:
- market revenue
- vendor booth rental fee
- vendor sales reports
- number of vendors at the market
- number of visitors throughout a market season
Common variables for Directors and officers (D&O) include:
- market revenue
- operating budget
- donations (nonprofit markets)
Common variables for product liability include:
- gross annual sales
- type of product (fresh produce versus baked goods, for example)
While these considerations are reliable indicators to calculate coverage, each insurance company has its own method of calculation.
Finding Company/Agent
A knowledgeable insurance agent is key to finding the insurance coverage a farmers market needs. Below is an explanation of the types of insurance companies available. Knowledge of the difference is essential for the market to select an insurance product that meets its needs and to prepare for an initial meeting with an insurance agent.
Selecting an insurance company
What factors should be considered when selecting an insurance company or insurance agent? (Many insurance agents sell policies on behalf of multiple insurance companies.)
Selecting an insurance agent
Here is a list of questions for markets and vendors to review before meeting with an insurance agent. While the list is not exhaustive, it prepares you for a meaningful discussion to better understand the insurance policies.
Questions for Farmers Market Insurance | Questions for Farmers Market Vendor Insurance |
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Note: No guarantee
Farmers market insurance can be critical to a market’s resilience. That said, it’s difficult to say with certainty, in advance, whether a certain kind of insurance policy will cover a specific kind of claim. Coverage depends on several factors, including:
- the unique facts surrounding a specific incident that gives rise to the claim;
- whether the insurance company deems that the policy covers the claim; and/or
- whether a court finds that the policy covers the incident, if the insurance company declines coverage and the insured sues for a determination otherwise.
These factors shouldn’t dissuade a market from purchasing insurance. Rather, they are a necessary caution that insurance doesn’t address all concerns.
FAQs
- Can I save money on farmers market insurance by simply hosting a safe, low-risk farmers market?
- I require all my vendors to carry insurance. Why does the farmers market itself need insurance if all the vendors have coverage?
- I ask all my vendors to sign a “hold harmless and indemnification” agreement. Won’t that protect me?
- What about insurance for special events?
- What if my market can't afford farmers market insurance?
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Can I save money on farmers market insurance by simply hosting a safe, low-risk farmers market?
This is a very relevant question. With the high cost of insurance, isn’t it easier to rely on good safety practices to protect the market? Good safety practices are essential, but they aren’t a substitute for insurance. One of the primary benefits an insurance policy provides is an attorney to assist in defending against claims.
The reality is that when bad things happen, all potentially responsible persons and businesses are subject to a lawsuit. This is because the lawsuit is in part how we determine who is responsible for the occurrence. The courtroom is where each side presents their facts and their view of the story. Every business and nonprofit needs to be prepared to defend itself in court, even when it’s done everything right by hosting a perfectly safe farmers market. Safe farmers markets will make it much easier for the attorney to show that the market isn’t responsible. But the lawsuit process will have to follow its prescribed course. Insurance helps make sure a farmers market can navigate that process.
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I require all my vendors to carry insurance. Why does the farmers market itself need insurance if all the vendors have coverage?
Both vendors and the farmers market itself need insurance. This is because both the farmers market itself and the vendors might be separately responsible for an event or injury. They both need insurance to defend themselves individually. Let’s take an example. Say that a vendor’s sign has protruding nails and that a child trips and falls into the sign, getting a large cut in the process.
The child (or more likely, the child’s health insurance company) may decide to file a lawsuit to recover for those injuries. The injured party might claim that the vendor is responsible because the vendor left protruding nails in the sign. The injured party can also claim that the farmers market is responsible because it didn’t stop the vendor from using a sign with nails sticking out. Both parties need insurance because both can be responsible. (It is possible for vendors, markets, and site hosts to make each other “additional insureds,” which can also address this need.) For more information on additional insurance options see the second tab on this page.
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I ask all my vendors to sign a “hold harmless and indemnification” agreement. Won’t that protect me?
Under some very specific circumstances, a hold harmless and indemnification agreement can limit a farmers market’s exposure to liability, when it extends from a vendor’s actions. However, to be effective in court, the agreement should be drafted for the individual market by a qualified attorney. Also, these agreements don’t relieve the farmers market of responsibility for the farmers market’s actions. In most injury cases, the aggrieved party will have an argument that the farmers market’s actions contributed to the damage. Only the market’s own insurance will cover that likelihood. Markets considering using a liability waiver should work directly with a qualified attorney to craft an effective agreement, while understanding the limitations of these agreements.
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What about insurance for special events?
Sometimes farmers markets have special activities on market day, such as a bouncy house or a petting zoo, which might be supplied by companies that specialize in setting up bouncy houses or petting zoos. The best practice is to require the company to name the market as an additional insured on its own insurance. The outside company that specializes in the particular event has insurance that caters to possible claims related to the activity. As such, the market is better off when it is protected by that policy, if a claim or lawsuit ensues.
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What if my market can't afford farmers market insurance?
Farmers markets that forgo insurance are taking a risk. There are alternative ways to manage risk, but none directly provide the expert attorney defense and source of funds to pay on a liability connected to the farmers market. Regardless, these markets might consider the following measures:
- Ask vendors to include the market as an additional insured.
- Ask vendors to designate the market as a certificate holder.
- Work with an attorney to develop an indemnity agreement for the market, and ask all vendors to sign an agreement indemnifying the farmers market for any harms that come to the vendor because of the market’s actions (read more about vendor agreements here: Vendor Rules & Agreements.)
Read about the other tools to proactively engage in best practices that make an incident less likely.
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Applicable Risks
The following risks can be addressed by using Insurance as a risk management tool:
Injuries to People & Damage to Property Food-Related Illnesses Vendor Relationships Relationship to Host Site Americans with Disabilities Act Compliance